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NBC Employees Federal Credit Union Go to main content

Contact Us

From general questions, basic account inquiries or for assistance with any product or service we offer (and maybe a few we don’t currently offer), your Credit Union is here to respond.

Call us at: 212-332-2610 (Monday - Friday: 8:30 am - 4:30 pm)

Fax us at: 212-332-2620

Email us at:

Write us at: NBC (NY) Employees FCU
                     1221 Avenue of the Americas
                     New York, NY 10020

Questions on Online and Mobile Banking, call: 212-332-2610 (Monday - Friday: 8:30 am - 4:30 pm)

Questions on Online Bill Payment, call: 800-877-8021 (Monday - Sunday: 7:00 am - 1:00 am)


24 Hour Automated Assistance

MARS (Members Automated Response System) - To hear your balances, make VISA or loan payments, transfer between accounts and other features, call at your convence:     

VISA Hotline (To report a lost or stolen credit card):

VISA Fraud Detection Center (Falcon Alerts): 

MasterCard Hotline (To report a lost or stolen debit or ATM card):

MasterCard and ATM Card Activation and PIN Selection:

CO-OP Services (To locate the nearest surcharge-free ATM):


Or if you prefer, use the following form:

Please note: For your security, please do not include personal information (such as account number, social security number, mother's maiden name or date of birth) in your email.

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